Frequently Asked Questions
Here are some frequently asked questions you may have about the Fab Food Friday offer. If there is something you'd like to know that isn't listed here, please send an e-mail to jon.quipp@wave102.co.uk and we will get back to you.
How do I pay for the voucher?
To purchase a voucher please click the "Buy" button on the Fab Food Friday website. Payment is made through Paypal using a Paypal account or credit/debit card. Paypal is a secure payment system used worldwide. By using Paypal, we do not handle any of your credit card details directly.
How many vouchers am I able to get?
You can purchase as many vouchers as you like, providing they have not run out. Why not take the whole family along or everyone from the office!
This would make a great gift, but does it say on the voucher about it being a half price offer?
The voucher makes it clear it's for £50. It's a very nicely designed voucher and is perfect for friends or family as a gift.
How can I suggest other restaurants or retailers?
Tell your favourite restaurant about ‘Fab Food Friday’, then send us a short email with the contact details (to sales@fabfoodfriday.co.uk ) and the name of your contact. We will be happy to contact the restaurant and then perhaps your favourite restaurant will soon be restaurant of the week.
How quickly will I receive the voucher?
We aim to send you your voucher within 7 days via recorded post. You can then use it at your favourite restaurant - remember to book in advance so they know you're coming!
How long are the vouchers valid?
The vouchers are valid for SIX months from when purchased - so make sure you get to the restaurant quickly before it runs out!
What do I do with the voucher in the restaurant?
Your voucher is worth £50. Just show your waiter in the restaurant and they will deduct it from the bill. Unfortunately, no change can be issued, so get eating!
Can I collect a voucher directly from Original 106 or Wave 102?
Unfortunatley no - The vouchers sent to you when you order them from our website. You will receive your voucher by post usually within 7 working days of placing your order.
If the Restaurant is part of a 'chain' can I use my voucher in any branch?
Vouchers can only be used in the restaurant that is specifically promoted by Original 106 or Wave 102. You could ask them to get their other branches involved when you go!
I have ordered a meal voucher but have not received a confirmation by email.
Please check that the confirmation email has not landed in your junk email folder. (It happens!) Alternatively there may have been an error when typing your email address. If so, please email jon.quipp@wave102.co.uk with your full name and when you ordered the voucher and which supplier it was for. We will then check our records and contact you.
